Here you’ll find answers to the most common questions our customers ask before making a purchase. If you don’t see your question listed, feel free to reach out to us at support@vedawear.in. We’re always happy to help.
- All
- Orders & Delivery
- Returns, Refunds & Cancellations
- Product & Quality
- Payments & Security
- Bulk & Corporate Orders
Orders & Delivery
Orders are typically delivered within 5–7 business days, depending on your location and order size. Delivery timelines may vary for remote areas or bulk orders.
Once your order is shipped, you’ll receive an email with tracking details. Simply follow the link to check real-time delivery updates.
To ensure genuine Cash on Delivery (COD) orders, we confirm via call/WhatsApp since some fake COD orders cause delays and losses.
This helps us serve authentic customers better.
Returns, Refunds & Cancellations
We offer a 5-Day Exchange Policy. You can request an exchange within 5 days of receiving your order.
For details, please check our Cancellation & Returns Policy page.
Every product goes through strict quality checks. However, if you receive a defective item, please:
- Share a photo/video of the defect with us via WhatsApp at +91-8981336288.
- Our team will promptly arrange a replacement for the defective product.
Refunds are only applicable in genuine cases of manufacturing defects.
For other issues, we encourage opting for an exchange.
Refunds (if applicable) will be processed within 48–72 business hours after cancellation confirmation or defect approval.
Orders can be cancelled within 5 hours of placing them by contacting us via email or WhatsApp.
After 5 hours, cancellations aren’t possible as processing begins immediately.
Product & Quality
Supima cotton is a premium extra-long staple fiber cotton grown in the USA. It is softer, stronger, and more durable than regular cotton, making it one of the finest fabrics for clothing.
Yes! We offer custom design options. Contact us via WhatsApp or email, and our team will guide you through the process to ensure the best quality output.
Yes, we are fully compliant and government-registered under:
- GSTN: 19DCQPM3268F1Z3
- Udyam Registration
- Trade License
- Other applicable certifications
Payments & Security
Absolutely. We use trusted payment gateways like Razorpay & UPI, ensuring safe, fast, and reliable transactions. Your payment details are 100% secure with us.
Bulk & Corporate Orders
We provide personalized solutions for organizations, events, and bulk orders.
Our team will assist you with special pricing, customization, and smooth delivery.
Reach out via Call, WhatsApp, or Email, and we’ll take care of the rest.